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Bank by Phone

BANK-BY-PHONE WITH PBI BANK’S iTALK PHONE SYSTEM

Banking by phone is a free, convenient way to access your account 24 hours a day, 7 days a week to perform balance or transaction inquiries. This free service also allows you to check account balances, make payments or transfer funds between various PBI Bank accounts.

To access your account using PBI Bank’s iTalk Phone System, simply call 1 (877) 238-7564.

MAIN MENU

Press 2 if you would like to continue in speech activation mode

Simply hold the line if you would like to continue in touch activation mode

ACCOUNT INFORMATION

For Account Balance Information:

Say Balance or press 1.


For Account History Information:

Say History or press 2.

FUNDS TRANSFER

Say Funds Transfer or press 3.

MAKE A PAYMENT

Say Payment or press 4.

BRANCH HOURS & LOCATIONS

Say Branch or ATM Information or press 5.

PIN MAINTENANCE

Say Change my PIN or press 6.

FOR INSTRUCTIONS ON HOW TO DEACTIVATE A CARD

Say Deactivate a Card or press 7.

Say Main Menu or simply Press 3* for more options through PBI Bank’s iTalk Bank-by-Phone System. You may also Press 0 at any time for instructions on how to reach a Customer Service Representative.

April 2014
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My Branch
Eastpoint
2500 Eastpoint Parkway
Louisville, KY 40223
502-499-4800

Lobby Hours
8:30am - 4:00pm - Monday through Friday
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