How can we help you?
Use our links below to get information about our products and services in a fast and friendly way!Contact information for former Ascencia Customers
At PBI Bank, we believe that customers come first. Live agents are available to assist you 8:00am to 5:00pm EST Monday through Friday. Please call us at 1-877-3MYBANK (369-2265)Forms for former Ascencia Customers
Many of our commonly used forms are available online in PDF format. To view these forms you will need Adobe Acrobat Reader. Common Questions for former Ascencia Customers
Gain access to the most common questions our customers ask here.Resources for former Ascencia Customers
We provide you with full service banking. You can electronically deposit your cash, withdraw it and learn how to make more of it.
We observe the following Federal Holidays: New Year's Day, Martin Luther King Jr Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, Christmas Day.