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Where every customer leaves with a smile
   and returns with a friend.

Privacy And Security

Your information is secure

We employ the latest technology to protect your information. Please take a moment to learn more about our Security and Privacy measures.


Because your privacy is important to us, we operate under the guiding principle that we will not release your personal information to any unaffiliated party.

Your "personal information" is the information specific to you that you provide us by any means at all. This includes the information you enter into an online application for a new account, questions you ask via e-mail, or personal banking data.

Please click here to read our Privacy Policy.


At PBI Bank, nothing is more important than the safety and confidentiality of our customers' personal and financial information. We employ the latest in secure technology and software. Our professional staff utilizes consistent organization-wide security practices to safeguard your account and prevent fraud.

Firewall Technology

In order to defend against entry by hackers, PBI Bank uses the latest in firewall technology from one of the market's leading firewall providers. At the core of our network are multiple firewalls to ensure the safety of your information. These firewalls monitor and control the flow of all communications to and from PBI Bank. This allows us to prevent any unauthorized entry into our network.

Security Reviews

Even though our security system is virtually impenetrable, we continuously strive to improve it through periodic audits and close monitoring of all transactions originating from, or being sent to the Internet. In addition, we strictly adhere to the rules and regulations for security set forth by the FDIC (Federal Deposit Insurance Corporation), and work closely with all of our key hardware and software manufacturers to ensure the safest possible environment for you and your money.

If you have any questions, please visit our Customer Service Center.

April 2014

My Branch
2500 Eastpoint Parkway
Louisville, KY 40223

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