Personal Banking Services

The pace of change is accelerating in banking. Whether it’s scientific or technological, change is happening fast. That’s why we’ve designed banking services that will help you keep up in a faster-moving world. From debit and credit cards to convenient online and mobile banking, PBI Bank offers a range of banking services to keep you moving quickly and efficiently.


Debit Card

We provide you with direct, 24-hour access to your PBI Bank checking account with a Shazam MasterCard debit card. From making purchases to ATM cash withdrawals, a debit card with PBI Bank offers a safe and secure way for you to access your funds. 


Online/Mobile Banking, Mobile Deposit, Bill Payment

We love to see our customers at our banking centers, but we also understand you’re busy. Our online and mobile banking services, including mobile deposit, save you time by reducing the need to travel to your local banking center. Whether you need to check your account balance, transfer funds, or deposit a check, our online banking services make it easy and convenient.

We also offer bill pay services, so you can easily make payments online from the convenience of your home or while on the go.

Questions related to online bill pay should be directed to 855-223-4743.

If you are not an online banking customer today, you can enroll and review Terms by clicking here.

Bank By Phone

Banking by phone is a free, convenient way to access your account 24 hours a day, seven days a week. This free service also allows you to check account balances, make payments or transfer funds between various PBI Bank accounts.

To access your account using PBI Bank’s iTalk Phone System, simply call 877-238-7564

(Press 3* for more options through PBI Bank’s iTalk bank-by-phone system. You may also press 0 any time for instructions on how to reach a customer service representative.)

Safe Deposit Box

If there’s something you need kept truly secure, there’s no better way to do that than with a safe deposit box. And with banking centers conveniently located throughout the Commonwealth, your most important possessions are never far away. Contact your local banking center for more information on how to open a new safe deposit box with PBI Bank.

Notary Public

PBI Bank has licensed professionals on its team who can notarize your most important documents. Please contact your nearest banking center to determine the availability of notary services. Fees are subject to change without notice.